Returns

  1. Any unwanted items must be sent back at the customer's expense in original packaging and condition within 28 days of receipt. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:
    Eva Kingston
    25, London Road
    Riverhead
    Kent
    TN13 2BU
    Telephone: 01732 459 350

  2. If you are not 100% satisfied with the goods received, you can return the product and get a full refund or exchange the product for another one within 14 days of receipt. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

  3. Returns are made at the customer's expense. We suggest for your own protection you use 1st class registered post.

  4. Any refunds will be issued once we have received the goods, in their original condition. This refund only includes the total of goods sent not the delivery charge. Refunds will be made to you on the credit card or debit card used by you to pay.

  5. We will not charge a restocking fee for returned items.

  6. Any goods with manufacturing faults on arrival will be replaced or refunded.

  7. This does not affect your statutory rights.